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CONTACT US
Have any questions or concerns? We're here to help! You can reach out to us by phone at 123-456-7890 or send us an email at info@12houseapparel.com

FAQ

SHIPPING
How do I track my order?
If you want to track your order, simply log in to your account and go to the order history section to find the tracking information.
What are your delivery options?
We offer standard and express delivery options. Standard delivery takes 3-5 business days, while express delivery takes 1-2 business days.
How do I return an item?
If you need to return an item, please contact our customer service team to initiate the return process.
How can I contact your couriers?
If you need to contact our couriers for any reason, please reach out to our customer service team and we will assist you with the necessary information.
Do you provide International delivery?
Yes, we offer international delivery to many countries. You can check the list of available countries during the checkout process.
What is your returns policy?
Our returns policy allows for returns within 30 days of the purchase date, provided that the item is in its original condition.
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